Privacy Policy

1) Scope

This Privacy Policy explains how Think North Consultancy Services (“TCS Patna”, “we”, “us”) collects, uses, discloses, and safeguards personal information when you use our website, engage our business services, or apply to paid student programs (internships, counseling, placement assistance, entrepreneurship).

We primarily operate in India and process data in line with the Digital Personal Data Protection Act, 2023 (DPDP). Where relevant, we also note rights under the EU/UK GDPR and California CCPA/CPRA.

2) Data We Collect

Contact: name, email, phone, city, company (if provided).
Program/Application: chosen track, mode, duration, start date, consent.
Payments: transaction metadata from gateway (we don’t store full card/UPI details).
Usage/Device: pages viewed, referrers, approximate location, device/browser identifiers (via cookies/analytics).
Communications: messages sent via forms, email, WhatsApp, or phone.

3) How We Use Data

Provide and improve our website and services.
Process applications, admissions, invoicing, and confirmations.
Deliver support, counseling, placements, and outcomes.
Send necessary service communications (e.g., updates, receipts, certificates).
Run analytics/marketing as permitted by law and consent.

4) Legal Basis / Consent

We rely on one or more of: (a) your consent, (b) performance of a contract or pre-contract steps, (c) legitimate interests (e.g., security, service improvement), and (d) legal obligations. You may withdraw consent at any time where consent is the basis.

5) Sharing & Processors

We share data with vendors that help operate our services. These may include:

Payment gateway (e.g., Razorpay/Stripe/PayU) for payments and fraud checks.
Analytics/ads (e.g., Google Analytics/Ads, Meta Ads) where consented/necessary.
Email/newsletter platforms for transactional and marketing emails.
Hosting/security providers for infrastructure, backups, and protection.

We require processors to protect your data and use it only as instructed. We do not sell your personal data.

6) Cookies & Analytics

We use essential cookies for site functionality and optional analytics/marketing cookies (e.g., GA4, pixels). Where required, we obtain consent. You can manage cookies in your browser and, where available, via our cookie settings.

7) Security

We implement administrative, technical and organizational measures (e.g., TLS/SSL, access controls). No method of transmission/storage is 100% secure; we aim to continually improve our safeguards.

8) Data Retention

We retain data as long as needed for services, legal obligations, dispute resolution, and enforcement. Specific periods vary by data type and law.

9) Your Rights

DPDP (India): access, correction, grievance redressal, consent withdrawal.
GDPR (EU/UK): access, rectification, erasure, restriction, portability, objection, and not to be subject to automated decisions.
CCPA/CPRA (California): know, delete, correct, and opt-out of sale/share.

To exercise rights, contact us (see Contact). We may verify identity as required.

10) Children

Services are intended for individuals aged 13+ (or local minimum). For minors in student programs, parental/guardian consent may be required.

11) International Transfers

Your data may be processed outside your country. Where required, we use safeguards like contractual clauses and vendor due diligence.

12) Changes to this Policy

We may update this policy. Changes will be posted here with the “Last updated” date. Material updates may also be notified via email or site notice.

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